If you’re facing poor signal strength issue when using the internet, try moving closer to the wireless router. If not, it means that your internet connection is weak. If you get quick results when searching for something, it simply indicates that you’ve got a strong internet connection. Open YouTube or another video streaming platform and see if you have any issues with streaming. To test the strength of the internet, you need to connect your mobile phone to the wireless router that your Alexa device is connected to. So, all you need to do is to check your internet connection. Internet Connection is Not WorkingĪre you still facing the Alexa red ring problem? If yes, then ensure that your device is connected to a strong and reliable network.Īlexa needs an internet connection, or it won’t be able to listen and respond to your voice commands, and the red ring will still be spinning. Try to give it a command and see if it works. After that, reconnect the power cable again and wait for it to start up again.Īfter the device starts back up, you should see a blue light on top. You can restart your device by removing the power cable and counting to ten. A good restart of the Alexa device may fix any sort of corruption. There might be some internal problems or issues with your device. Or, you can say “Alexa, Volume 7 (up to 10).” 3. To change the volume, press the “+” sign three or four times. You need to press the volume button to increase or decrease the volume. If you’re not hearing anything, you may want to double-check the volume on the device. Press the mic button once to turn it back on. If it is, that means the mic on the Alexa device is muted. Check the top of the device to see if the microphone button is also blinking red. Make sure your Amazon Alexa and Echo device are turned on. You can try them out and choose the most suitable one for yourself. There are different ways of solving the red ring issue of Alexa, but all the solutions provided here work perfectly. Look for those two symptoms, the red ring light and Alexa saying it’s having trouble hearing. When the red light ring is showing, Alexa will often say, “Sorry, I’m having trouble understanding you you right now.”
This could be due to a malfunctioning camera or a poor internet connection.
If you’re using an Amazon Echo Show, the light bar next to the screen could mean that your camera is down and no video is transmitting out.
The microphone could be off because you accidentally muted yourself, the microphone is malfunctioning, or the internet connection is bad. You’ll need to turn it on again before you can use it. The Alexa Red Ring means that Alexa is not receiving your commands, which could be because the microphone is off. 2.7) Fix Alexa Red Ring Final Thoughts What Causes the Alexa Red Ring?
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